The Herbie Willow Pottery

Fast Shipping with Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other global carriers lets us offer a range of shipping services. Our warehouse staff will package all goods to our exacting requirements. Your goods will go through an exhaustive inspection and adequately secured before being shipped. We deliver to thousands of clients every day from all over the world. This shows our commitment to becoming the largest online retailer on the planet. The warehouses and centers of distribution are situated in Europe, as well as the USA.

Note: Orders containing more than one item will be assigned a separate processing period for each item.

Before shipping, our team will perform an extensive inspection of the products you ordered. Most orders are shipped within 48 hours. The delivery time should be between 3 and 7 working days.

Returns

The stock is constantly changing. It is not managed entirely by us since we are involved with multiple entities, including the factory and our storage. Stocks are subject to change at any time. Please be aware that it's possible that your order could become unavailable even after you've placed your order.

Our policy is for 30 days. If it's been longer than 30 days since you've bought the item We're sorry to say that we can't offer you a complete refund or exchange.

Your item should be in its original packaging and be unused. The item must be returned in its original packaging.